Ordering Conditions:
All orders have to be completely prepaid. No garment will be send out before it is paid in full. For
pre-orders with an advance of four month or more you will have to pay a deposit of 50% of the total amount directly when you place your order. Deposits are non-refundable!
All sales are final,
custom made clothing is non returnable!
Make sure you checked the ordering status before you place an order.
Methods of payment: see Order page
All orders are to be paid in
Euro using International money order or bank transfer (you will need an account at a European bank).
Rush orders will cost you an additional charge of 15%
! (A rush order is any order with less than four weeks working time excluding shipping time!) We are not responsible for any delays caused by customs, suppliers, mail services etc. We reserve copyright on all documents left to the customer (sketches, patterns etc.). They may not be handed to a third party without written permission. The contract mailed to you is a binding offer. To accept this offer it is neccessary to return the signed papers in due time and submit payment. Your payment is considered acknowledgement of the order and acceptance of contract terms. Cancellation of the order is possible within 14 days after contract conclusion. Materials that were already purchased for you will be deducted from your refund. We reserve the right to charge a fee to compensate expenses. Any flaws must be mentioned in a written notfication within 2 weeks after receipt of your item. We are not liable for any deficits occuring afterwards. This does also apply to staff members.
Prices are subject to change without notice and not negotiable!